Intimate Health distinguishes between actively and passively provided data. Passive data is data that you provide to administrators of websites without you possibly being aware of it. For example, when you visit www.intimatehealth.eu, we register a number of technical data such as the IP address of your computer, the operating system you use, the internet browser you use to surf, the last internet page you visited before you went to www. intimatehealth.eu came and the pages you visit within Intimate Health.
Intimate Health also collects and processes data that you actively provide to us. This only applies if you create an account or if you send us an e-mail. We collect and process the following categories of personal data:
date of birth;
Are you under 18 years old?
The data that you have passively provided to us will be used anonymously by Intimate Health as much as possible. For example, Intimate Health does not keep track of which internet browser you use, but it does keep track of the percentage of our visitors who use a certain internet browser. We do this to improve the quality and accessibility of the website. In addition, we use information about which pages you have visited within Intimate Health to improve the relevance of advertisements and presentation shown to you when you visit www.intimatehealth.eu. This data is in no way linked to the data that you actively provide to us.
The personal data that you actively provide to Intimate Health is used for the following purposes:
- To provide you with our services, such as sending your order, keeping track of your order history;
- To give you the opportunity to post content on the Website;
- To keep records of all visitors who create an account;
- To maintain contact with you about or in the context of the Website and our services;
- To send you a newsletter on request;
- To prevent fraud and abuse;
- To enable participation in any promotions;
- If you have given unambiguous permission for this, to inform you about current and future products or services of group companies or third parties carefully selected by Intimate Health (opt-in).
Intimate Health will not sell your data to group companies or other third parties, unless you have given Intimate Health unambiguous prior consent. In some cases you can link to websites of third parties via this website. Intimate Health is not responsible for the data processing or privacy policies of these third parties. Intimate Health is also not responsible for any processing of your public personal data by other users of this website.
Indexing by search engines
In principle, the data you include in your profile cannot be indexed by external websites, such as search engines.
Security and retention period
The personal data collected via this website are secured using current customary techniques. Intimate Health stores the content you have placed on the Website in principle for as long as your account is maintained. If you have your account canceled, Intimate Health will anonymize the personal data associated with your account so that any content you have placed on the Website can no longer be traced back to you for other visitors. Intimate Health stores the other personal data as long as your account is maintained or as long as required by law. Intimate Health may keep the personal data for longer if there are circumstances that give cause to do so.
Access, correction and deletion
You have the right to view, correct or delete your personal data. Customers can do this for the most part themselves, for example via the “My account” page. In cases where this is not possible, you can send a specified request to Intimate Health to view, correct or delete your personal data. You can send an e-mail to the e-mail address that is included on the contact page. In your request, you must specify as much as possible which personal data the request relates to. Following your request, we will inform you by post about the further course of the procedure. Intimate Health will, in principle, respond to a request for access or correction within four weeks. In the event of a request for deletion, Intimate Health will delete the relevant personal data as soon as possible, unless and insofar as the law obliges to keep the relevant personal data or there are (other) urgent reasons that oppose removal. Intimate Health will send you a confirmation message after execution of a request for deletion. If Intimate Health has not (partially) removed the relevant personal data, Intimate Health will send the visitor a message in which it explains why the request could not be (fully) met. If Intimate Health cannot or cannot fully determine to which personal data a request for access, correction or deletion relates, Intimate Health can ask the visitor to (further) specify his request. Intimate Health suspends the execution of the request until the visitor has provided Intimate Health with the (further) specification.
We may use your personal information to send you information about our products and services for which you have consented by subscribing to our newsletter. If you no longer wish to receive the Intimate Health newsletter, you can unsubscribe via the unsubscribe button at the bottom of every e-mail newsletter.